Yes, you have the flexibility to participate in multiple challenges concurrently. All the steps you take will be counted and contribute to each of the challenges you’re engaged in.

Participation eligibility varies depending on the specific challenge. Each challenge is accompanied by its unique set of Terms and Conditions, which outline the rules and requirements. To determine if you can register for a challenge, please review the challenge details, specifically checking the registration period. These details will provide you with all the necessary information to ensure your eligibility and participation in the challenge of your choice.

Auditing is conducted periodically when our system detects significant spikes in step counts or specific step patterns. If you receive a contact from one of our BookDoc Admins requesting evidence, please don’t be surprised. This is a routine part of our audit process, which aims to ensure the accuracy and integrity of step data. Your cooperation in providing evidence is greatly appreciated, as it plays a crucial role in maintaining the reliability of our system.

Google is phasing out direct access to Google Fit for apps like BookDoc, in favour of Google’s newer Health Connect platform. This is a change made by Google, not something specific to BookDoc.

To keep your steps syncing smoothly, please connect Google Fit to Health Connect, then allow BookDoc access to your steps within Health Connect. Once this is set up, your steps will continue to sync automatically as before.

Need help? Contact us at care@bookdoc.com and we’ll walk you through it.