Bridging the Generation Gap: Mastering Communication with Older Adults
Effective communication with older adults is vital in an ageing world to foster belonging, preserve dignity, combat loneliness, and promote mental well-being. Age-related challenges like hearing loss, cognitive decline, and slower information processing require patience and understanding. Avoid patronizing “elderly talk” and ignoring age-related needs to prevent frustration or isolation. Use the “ABCDE” approach: Assume Not, Be Present, Calibrate Often, Dignity at All Costs, and Engage with Empathy. With older adults set to dominate the population by 2030, building strong, respectful connections is key to creating a thriving, inclusive society.
