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FAQs – Suunto

• How do I sync my Suunto device with the BookDoc app?

Currently, most fitness apps from Chinese manufacturers, such as Huawei, do not support direct syncing or integration with other health and fitness apps, including BookDoc. The only workaround is to sync indirectly via Google Fit (Android) or Apple Health (iOS).

• How do I sync my Suunto device to Google Fit?

Connect to Google Fit

  1. Open Google Fit on your watch and sign in with your Google account.
  2. Open the Suunto Wear app.
  3. Swipe up the menu and go to General options → Google Fit.
  4. Tap Connect.
  5. Select the same Google account used for Google Fit.
  6. Scroll down and tap the check mark to allow Suunto to sync activity data to Google Fit.

 

Please refer to the step-by-step guide below. If you are still experiencing difficulties, please contact us at care@bookdoc.com or call 1300-88-2362 (Mon-Fri: 9AM-6PM).


NOTE

  • Please open both the ‘Suunto’, ‘Partner Services’ and ‘BookDoc’ apps once daily to allow data transmission. Refresh the ‘Google Fit’ app after 3–5 minutes to ensure your data is updated.
  • Suunto wearable owners need to pair their devices with the ‘Suunto’ app to sync with BookDoc via third-party apps.

• How do I sync my Suunto device to Apple Health?

Connect to Apple Health

  1. Make sure your Suunto watch is synced with the Suunto app.
  2. Open the Suunto app, tap the profile icon, and select Settings.
  3. Scroll down and find ‘Save to Apple Health’.
  4. Toggle the switch to enable the connection, then tap ‘Allow’.

 

Please refer to the step-by-step guide below. If you are still experiencing difficulties, please contact us at care@bookdoc.com or call 1300-88-2362 (Mon-Fri: 9AM-6PM).

 

NOTE: Please open both the ‘Suunto’ and ‘Apple Health’ apps once daily to allow data transmission.