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FAQs – Suunto

• How do I sync my Suunto device to the BookDoc app?

Currently, most fitness apps by Chinese manufacturers, such as Huawei, do not support direct syncing/integration with other health & fitness apps, including BookDoc. The only work around is to sync indirectly via Google Fit (Android) or Apple Health (iOS).

• How do I sync my Suunto device to Google Fit?

Connect to Google Fit

  1. Go to Google Fit on your watch.
  2. Sign in to Google Fit with your Google account.
  3. Go to Suunto Wear app
  4. Swipe up the menu and go to General options » Google Fit.
  5. Tap Connect.
  6. Select the same Google account you used to sign in to Google Fit.
  7. Scroll down and tap the check mark to allow Suunto to sync data recorded during your activity to Google Fit.

 

Please refer to our step-by-step guide below. If you are still facing difficulties, please contact us by email at care@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm).


NOTE

  • Please open both the ‘Suunto’, ‘partner services’ and ‘BookDoc’ apps once daily for data transmission. Do refresh the ‘Google Fit’ app after 3-5 mins to ensure the data is updated.
  • Owners of ‘Suunto’ wearables need to pair their devices to the ‘Suunto’ app in order to sync to ‘BookDoc’ via third party apps.

• How do I sync my Suunto device to Apple Health?

Connect to Apple Health

  1. Make sure your Suunto watch is synced with the Suunto app.
  2. Open your Suunto app, click on the profile icon, and then select “Settings.
  3. Scroll down through the settings until you find “Save to Apple Health.”
  4. Toggle the switch to enable the connection, then click “Allow.”

 

Please refer to our step-by-step guide below. If you are still facing difficulties, please contact us by email at care@bookdoc.com or call us at 1300-88-2362 (Mon-Fri: 9am-6pm).

 

NOTE: Please open both the ‘Suunto’ and ‘Apple Health’ apps once daily for data transmission.